Terms and Conditions

1. These terms are the terms and conditions on which Reach to the sky ® (we, us and ours) supply to you any of the courses, coaching services and supporting materials (Courses) listed on our website www.reachtothesky.com (our site) and represented by our most current promotional literature. Please read these terms and conditions carefully before ordering any Services/Courses from our site. You should understand that by ordering any of our Courses, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1a. Price and payment:
The price of any Services/Courses will be as quoted on our site from time to time or on our promotional literature, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation.

Our site and promotional literature refer to a number of Courses and it is always possible that, despite our best efforts, some of the Services/Courses listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where Services/Courses correct price is less than our stated price, we will charge the lower amount when dispatching the Confirmation to you. If Services/Courses correct price is higher than the price stated on our site or in our promotional literature, we will normally, at our discretion, either contact you for instructions before the Confirmation, or reject your order and notify you of such rejection.

We are under no obligation to provide Services/Courses to you at the incorrect (lower) price, even after we have sent you a Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

Payment for all Services/Courses must be by credit or debit card, cheques, BACS or CHAPS transfer and received by us in cleared funds prior to your attendance on the Course. We accept payment with Visa, MasterCard and Amex. We will not charge your credit or debit card until Services/Courses Confirmation.

1b. Our refunds policy:
All deposits and Services/Courses fees are non-refundable.

1c. Our liability:
We warrant to you that any Services/Courses or products purchased from us through our site is of satisfactory quality and reasonably fit for the purpose for which the Services/Courses is supplied. This does not include or limit in any way our liability for death or personal injury caused by our negligence; under section of the Consumer Protection Act 1987; for fraud or fraudulent misrepresentation; or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage, including but not limited to loss of income or revenue, loss of business, loss of profits, contracts or potential contracts or loss of anticipated savings.

We are not liable for additional costs due to changes in courses, content, venues or trainers. Every effort will be made to provide reasonable notice where possible.

1d. Communications:
When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that most contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

1e. Obligations:
The Contract where applied between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

1f. Intellectual Property Right: All intellectual property rights (including, without limitation, copyright, moral rights, design rights, trademarks and patents) and all other rights in the Services/Courses content and Course materials belong to us. We licence to you all such rights on a non-exclusive basis for the purpose only of enabling you to attend, participate and, where you are able, to complete our Courses. You are permitted to use small extracts of our Courses content and Course materials for your personal use as a coach only. Reproduction or distribution of our Course content and Course materials is strictly prohibited.

Use of our Reach to the sky ® logo is strictly prohibited without our prior written consent. Audio and visual recordings of our Courses is strictly prohibited without our prior written consent. Occasionally we may film or record Course trainers delivering our Course during your attendance. You authorise us to use your image and voice in any such recordings without payment, other condition or need for further consent.

You acknowledge that certain information contained in our Courses and Course materials is already in the public domain.

Reach to the sky ® trainees are not permitted to sell or promote products or services at Reach to the sky ® events without prior written permission.

1g. Confidentiality:
Confidentiality is required by law or in respect of information which is already in the public domain through no breach by you, therefore you shall keep in strict confidence all technical and commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to you by us (or our employees, agents, consultants or sub-contractors) and any other confidential information concerning our business, services or our Courses or Course materials which you may obtain. You shall not use any such information for any purpose other than to attend, participate and where capable, complete Reach to the sky ® Courses or Services provided.

1h. Termination:
We reserve the right to terminate the Contract immediately without liability if: you fail to complete Reach to the sky ® Courses or Services agreed within required date of Confirmation or, where we have given our prior written consent, within 24 months of the date of agreed.

1i. Entire agreement:
These terms and conditions and any document expressly referred to in them represent the entire agreement between Reach to the sky ® in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

1j. Our right to change these terms and conditions:
Reach to the sky ® has the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities. 1k. Law and jurisdiction: Contracts for the purchase of Reach to the sky ® Courses/Services through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law and all disputes and claims shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Reach to the sky ® Success Coaching Terms and Conditions

1. Any Reach to the sky ® Success Coaching booking for a coaching session(s) or workshop(s) made by you with us following your receipt of these terms and conditions will be deemed your acceptance of these terms and conditions. For coaching services supplied by Reach to the sky ® subject to the following express terms and conditions ("the Terms"). In these Terms, "we"/"us"/"our" which means Reach to the sky ®, and "you"/"your"/"yours" means you, the client. The Terms shall not be changed in any way whatsoever unless agreed in advance in writing between the parties.

1a. Payment:
For Reach to the sky ® private sessions and open programmes; payment of the Fee by you to us shall be by cheque, cash or by BACS or CHAPS between 1 - 7 working days before the date of your first Success Coaching Session. For corporate workshops fees due within 30 working days of delivery.

Payment of all sums shall be made in pounds sterling (a) by cheque made payable to Reach to the sky Ltd or (b) by BACS or CHAPS (contact Reach to the sky ® for details).

You understand and agree that, in the event that if you fail to comply with Reach to the sky ® T &C we reserve the right to: (a) charge interest on any late payment in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, on the amount unpaid. And (b) claim compensation for any reasonable debt recovery costs incurred by us from you should any action be undertaken to obtain settlement of the account.

"Fee" means the sum payable by you to us for the Services "Services" means such coaching services (including but not limited to individual one-to-one sessions, group programmes, and telephone sessions) as requested by you "Session" means a success coaching session.

1b. Service:
We agree to supply the Services to you and you agree to pay the Fee for the same subject to these Terms. The exact date and time of our supply of the Services and of the amount of the Fee shall be agreed in advance between the parties and shall be notified to you by us either by telephone, post or by email. No changes to these Terms shall be binding unless agreed in writing and signed by both parties.

1c. Independent contractor status:
Reach to the sky ® has many success coaches associated as independent contractors. Nothing herein will be deemed or construed to create an employer-employee, joint venture, partnership, or agency relationship between Reach to the sky ® and you for any purpose whatsoever unless agreed.

1d. Our responsibility:
We shall endeavour to provide the Services in accordance with these Terms. In the event that we cancel the Services or a Session(s), as applicable, for any reason, we shall offer you a new date for the Services or the Session and no additional Fee shall be payable by you. If such date is not reasonably acceptable to you we will refund the Fee in the event that you have already paid the same.

1e. Your responsibility:
You shall: (a) co-operate with us as reasonably necessary in order to enable us to provide the Services; and (b) notify us of if you have any special requirements relating to the Services prior to us providing the Services.

1f. Cancellation:
In the event that you notify us that you wish to cancel or postpone the Services or the Session prior to the time of commencement of the same, you shall do so 24 hours or more in advance of the next scheduled Session. If you notify us less than 24 hours in advance of the next scheduled Session, and you have already paid for the same, the Fee is not refundable. In the event that you notify us that you wish to cancel or postpone the Services or the Session, you acknowledge and agree that we cannot guarantee to reschedule the same preferred date and time for your, but we will try are utmost best to meet your requirements.

1g. Limitation of liability:
We shall not be liable to you (excluding for personal injury or death, fraud, or wilful default) for any loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, and whether in tort (including without limitation negligence, contract or otherwise) that may result in connection with the Services.

Our liability to you shall at all times be limited to the amount paid by you for the Services.

1h. Notices: All notices to be given under these Terms will be by telephone, post or by email. Written notices shall be deemed served when received.

1i. Force majeure:
We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure to perform any of our obligations in relation to the Services, if the delay or failure was due to any cause beyond our reasonable control.

1j. Our refunds & money back guarantee policy:
All deposits and Services fees are non-refundable, unless you satisfy our 7 day money back guarantee period for Success Coaching Services. Which if you are convinced or not satisfied that we have helped you gain results within any of your first 3 success coaching sessions, in this event you shall (a) providing you have agreed to and booked a minimum of 3 success coaching sessions and paid the fee for each of the 3 sessions at the required time and (b) providing you have notified us by writing (post or email) within a 7 day period upon completing any of the first 3 of your success coaching session, in this event you will be refunded in full. Any coaching sessions thereafter 3 coaching sessions will not be entitled to the money back guarantee policy and therefore the money back guarantee period will longer apply.

1k. Severability:
If any part of these Terms is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.

1l. Entire agreement:
These Terms together with our booking confirmation constitute the entire agreement between the parties and shall exclude any other agreement, or understanding of any kind, whether oral or written, relating to the Services.

1m. Governing law and jurisdiction:
These Terms shall be governed by English law and all disputes and claims shall be subject to the exclusive jurisdiction of the courts of England and Wales.